IT Support · Managed IT · Cloud · Procurement
Reliable IT for modern workplaces
Managed IT, Microsoft 365 and cloud, and procurement for Singapore businesses — vendor-neutral, multilingual, on the ground, backed by the wider PTS group across Asia.
IT support and managed IT services in Singapore
Vendor-neutral, multilingual, and on the ground.
PTS is a Singapore managed service provider (MSP) delivering outsourced IT support, managed IT services, Microsoft 365 and cloud, and IT procurement for businesses in Singapore and across APAC. A responsive helpdesk, engineers on the ground, and a clear, no-surprises approach to how managed IT is priced — backed by the wider PTS group across Hong Kong and Mainland China.
- Serving Asia since
- 2001
- APAC offices
- 3
- Languages supported
- EN · 中文
- Accreditations
- ISO 27001 · ISO 20000
Singapore · HK · Shanghai
English & Mandarin
InfoSec & service management
Practical, costed proposal · No obligation
Our core IT services
Vendor-neutral delivery, multilingual service, and engineers on the ground in Singapore.
IT Support
Multilingual helpdesk and on-site engineers for Singapore businesses. Microsoft 365, Wi-Fi, networks and hardware — with SLAs in writing.
Learn more →Managed IT Services
Fully managed or co-managed IT — a whole team for less than a single in-house hire, with predictable monthly costs.
Learn more →Microsoft 365 & Cloud
Microsoft 365 and Azure planning, migration and ongoing support — set up properly and secured for how your team actually works.
Learn more →Microsoft 365 Setup
Tenant setup and migrations done right the first time — email, Teams, SharePoint and identity for new and growing Singapore offices.
Learn more →Microsoft 365 Security
Hardening, MFA, Conditional Access and Defender — closing the gaps a default Microsoft 365 tenant leaves wide open.
Learn more →IT Procurement
Vendor-neutral sourcing of hardware, software and licences, with GST-compliant invoicing and APAC fulfilment through one accountable channel.
Learn more →Business Wi-Fi
Survey-led Wi-Fi design and ongoing management for offices and multi-site organisations across Singapore and APAC.
Learn more →Financial Services IT
IT for funds, family offices and brokers — built for MAS Technology Risk Management expectations and due-diligence scrutiny.
Learn more →Recent client work
All case studies →Selected examples of how we work — anonymised but representative.
Multinational · Singapore / APAC
Extending Global IT Support into Asia
How a UK multinational replaced overnight ticket queues with locally-staffed, multilingual IT support across Singapore, Hong Kong and Mainland China.
Read the story →Professional Services · APAC
From Ad Hoc IT Fixes to a Managed Service
How a 20-person professional services firm replaced reactive contractor call-outs with proactive managed IT — patching, monitoring, helpdesk and a Wi-Fi redesign — delivered by the PTS group.
Read the story →Manufacturing · Mainland China / APAC
IT Modernisation for a US Multinational
Cloud migration, VDI rollout, a full network rebuild and a new regional support model across four Asia sites — delivered without stopping manufacturing, by the PTS group.
Read the story →Latest from the blog
All articles →Practical guides on IT support and managed services in Singapore and APAC.
· cloud
Is Microsoft 365 Copilot Worth It for SMEs? A 2026 Guide
Whether Microsoft 365 Copilot is worth it for Singapore SMEs in 2026: the new lower Copilot Business pricing, the free Copilot Chat tier, who actually benefits, data protection, and how to pilot it properly.
Read →· cloud
Microsoft 365 Business Premium vs E3 vs E5: Which Licence Do You Need? (2026)
Microsoft 365 Business Premium vs E3 vs E5 in 2026: prices (including the July 2026 increase), the 300-user cap, what each plan includes, and how to mix licences without overspending.
Read →· wifi
Business Wi-Fi Problems: Causes and Fixes
Struggling with slow or unstable office WiFi in Singapore? Learn the common causes of business WiFi issues and how to diagnose and fix them.
Read →Frequently asked questions
Quick answers to the questions we hear most often. See the full FAQs page for more.
What IT services does PTS Managed Services offer in Singapore?
PTS provides managed IT support, Microsoft 365 and Azure cloud, Microsoft 365 setup and security, IT procurement, and business Wi-Fi for businesses in Singapore and across APAC. We also support financial-services firms against MAS Technology Risk Management expectations.
Is PTS suitable for small and mid-sized businesses?
Yes. We work with SMEs and regional offices from around 10 users upwards as well as larger multinationals. Pricing is tailored to your headcount, sites and operating hours — costed proposals are turned around quickly, usually within two business days.
Can PTS support our Singapore office plus other offices in the region?
Yes. PTS delivers from owned offices in Singapore, Hong Kong and Shanghai. For a regional headquarters in Singapore, we can run IT consistently across Singapore, Hong Kong and Mainland China as one service, with local-language helpdesk and local-currency invoicing in each market.
Does PTS understand Singapore's regulatory requirements?
Yes. We deliver IT services aligned to Singapore's Personal Data Protection Act (PDPA), the MAS Technology Risk Management Guidelines for regulated financial-services clients, and IMDA's infocomm framework. Our ISO/IEC 27001 certification maps well to the controls these frameworks expect.
How do I get a quote or start a conversation with PTS?
Use the contact form, email hello@ptsconsulting.com.hk, or call +65 3138 3811 (Singapore). We turn proposals around quickly — usually a fixed monthly figure in writing within two business days of an initial conversation.
Talk to PTS
Tell us what you need. We will come back with a practical, costed proposal, not a sales pitch.
Request a proposalPractical, costed proposal · No obligation