IT support for Singapore’s financial firms — brokers, asset managers and emerging hedge funds
Financial firms in Singapore run on IT that has to be secure, resilient and audit-ready from day one — because MAS, your prime broker and your investors will all check it. PTS builds and runs that infrastructure for brokers, single- and multi-family offices, and emerging hedge funds, with the cybersecurity, business continuity and documentation that regulated, scrutinised businesses need.
We are British-owned, operating across Asia since 2001 with offices in Singapore, Hong Kong and Shanghai, and independently certified to ISO/IEC 27001 — the information-security standard institutional investors and prime brokers specifically look for in operational due diligence. We have delivered infrastructure for global financial services firms and international law firms, and we support firms with cross-border operations into Hong Kong and Mainland China.
What financial firms need from IT
Whatever the licence type, regulated financial firms in Singapore share a core set of IT requirements a general IT provider rarely covers properly.
MAS-aware cybersecurity
Security mapped to MAS’s Technology Risk Management (TRM) Guidelines and Notice on Cyber Hygiene — MFA, encryption, monitoring and access controls for internet trading — backed by our ISO 27001 certification. See cybersecurity.
Business continuity & resilience
Tested backup, failover and a documented business-continuity plan so trading, communications and records survive an outage — a standing MAS Outsourcing Guidelines expectation, not an optional extra.
Records & communications retention
Capture and retention of order-related communications and records, configured to meet MAS record-keeping obligations and to be produced quickly on request.
Market data & trading platforms
Reliable setup and support for Bloomberg, Refinitiv and order and execution management systems, plus the low-latency, high-availability connectivity the front office depends on.
Secure remote & multi-site access
Conditional access, VPN and zero-trust so partners and staff connect securely from the office, home or overseas without widening your attack surface.
Audit & due-diligence readiness
Documented controls, asset registers and policies that let you answer a prime-broker or investor DDQ — or an MAS review — without scrambling.
Brokers
MAS-licensed brokers live and die by uptime and record-keeping. We design and run trading-floor infrastructure with the resilience the front office needs — redundant connectivity, high-availability networks and managed market-data feeds — alongside the communications recording and retention that order-handling demands. Proactive monitoring and a fast, local helpdesk mean issues are caught and resolved before they affect execution.
Family offices
Family offices run on discretion: a small team managing significant, multi-jurisdiction wealth with no in-house IT, where confidentiality, security and reliability matter more than scale. We act as a discreet, fully managed IT department for single- and multi-family offices — from securing an established office to standing up a brand-new one — with a single trusted point of contact.
Startup and emerging hedge funds
Launching a fund means standing up institutional-grade IT fast — and getting it past prime-broker and investor operational due diligence before you can trade. We set up new MAS-licensed managers from scratch: a secure Microsoft 365 environment, identity and MFA, research and trading platforms, encrypted communications, independent backup and a documented security posture — built so your ODD questionnaire is answered with evidence, not promises. Because we right-size and scale the service, you get a setup that looks institutional to allocators without an institutional budget, and that grows as your AUM does.
MAS and due-diligence readiness
The common thread across brokers, family offices and funds is scrutiny. MAS expects licensed financial institutions to manage technology risk, keep proper records and maintain a tested business-continuity plan under its Technology Risk Management (TRM) Guidelines and Outsourcing Guidelines. Separately, prime brokers and institutional investors run operational due diligence in which IT and information security are now a major section — and a weak or undocumented setup costs allocations.
Our ISO/IEC 27001 certification, written policies, asset and access registers, and tested recovery give you defensible answers to all of it. We also map to Singapore’s PDPA data-protection obligations. For day-to-day protection see cybersecurity and Microsoft 365 security.
Launching or reviewing a fund's IT?
Practical, costed proposal · No obligation
Why PTS for financial firms
ISO 27001-certified, vendor-neutral and operating in Singapore as part of a group across Asia since 2001, PTS combines the security credentials regulated firms need with the responsiveness of a local partner — and the cross-border reach to support operations into Hong Kong and Mainland China. See our case study on extending global IT support into Asia, or read how we frame a managed IT service.
Our pricing approach
We scope each engagement to your licence type, headcount and risk, then provide a clear, costed monthly proposal — no fixed packages, no long lock-in. A new fund launch and an established broker need very different things, and we price accordingly.
Financial services IT FAQs
Do you understand MAS requirements for IT and cybersecurity?
Yes. We build and run IT for MAS-licensed firms with the cybersecurity, record-keeping and business-continuity controls MAS expects under its Technology Risk Management (TRM) Guidelines and Notice on Cyber Hygiene, backed by our ISO/IEC 27001 certification.
Can you make us ready for prime-broker and investor due diligence?
Yes. Operational due diligence now scrutinises IT and information security heavily. We provide documented controls, policies, asset and access registers and tested recovery so you can answer an ODD questionnaire with evidence rather than promises.
We’re launching a hedge fund — how fast can you set up our IT?
Quickly. We stand up a secure Microsoft 365 environment, identity, trading and research platforms, backup and a documented security posture on a launch timeline, scaled to your size and budget. See Microsoft 365 setup.
Do you support Bloomberg and market-data terminals?
Yes. We set up and support Bloomberg, Refinitiv and order and execution management systems, plus the resilient connectivity the front office relies on.
Can you handle communications recording and retention?
Yes. We configure capture and retention of order-related communications and records to meet MAS obligations and so they can be produced quickly when required.
Do you work with family offices that have no in-house IT?
Yes. Many of our family-office clients have no IT team. We act as a discreet, fully managed IT department — confidential, secure and reliable — with a single trusted point of contact. Contact us to discuss your requirements.
Do you cover financial firms with operations in Hong Kong and China?
Yes. We support cross-border financial operations through our group offices in Hong Kong and Shanghai. Contact us to discuss regional coverage.