Case Studies
Over 25 years delivering IT services across Singapore and APAC — from taking a 20-person firm off ad hoc fixes to multi-country infrastructure programmes delivered with zero downtime. Anonymised, but representative.
Multinational · Singapore / APAC
Extending Global IT Support into Asia
How a UK multinational replaced overnight ticket queues with locally-staffed, multilingual IT support across Singapore, Hong Kong and Mainland China.
Read case study →Professional Services · APAC
From Ad Hoc IT Fixes to a Managed Service
How a 20-person professional services firm replaced reactive contractor call-outs with proactive managed IT — patching, monitoring, helpdesk and a Wi-Fi redesign — delivered by the PTS group.
Read case study →Manufacturing · Mainland China / APAC
IT Modernisation for a US Multinational
Cloud migration, VDI rollout, a full network rebuild and a new regional support model across four Asia sites — delivered without stopping manufacturing, by the PTS group.
Read case study →Manufacturing · Mainland China
Bringing China Operations into Global Compliance
How a Western multinational brought fragmented, newly acquired China sites in line with global IT and security standards — audited, rebuilt and supported locally, without HQ setting foot in-country.
Read case study →Retail · APAC
Multi-Country IT Infrastructure Refresh for a UK Retailer
Servers, networks, Wi-Fi and server rooms refreshed across four countries in Asia for a major UK retail brand — delivered in live environments with zero downtime.
Read case study →Talk to PTS
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