Vendor-neutral sourcing, Singapore and APAC fulfilment, and full lifecycle management
PTS simplifies business IT procurement across Singapore and APAC. We source hardware and software, manage shipping and delivery, and handle warranties and renewals, so your teams get the right kit without delays or admin overhead.
From standard laptop builds to large rollouts, we provide one accountable procurement channel with consistent pricing, clear documentation, and regional logistics experience.
IT Procurement-as-a-Service
Procurement that goes beyond purchasing. We combine sourcing, regional logistics and lifecycle support so procurement stays predictable.
Vendor-neutral sourcing
- Approved device lists and standard builds
- Multi-quote benchmarking and cost control
- Single point of contact across OEMs and distributors
Singapore and APAC fulfilment
- Regional sourcing options across Singapore and wider APAC
- Local GST, import and delivery considerations
- Coordinated delivery to multiple offices
Lifecycle and warranty handling
- Warranty registration, DOA and RMA management
- Advance replacement coordination where available
- Refresh planning and spares strategy
How IT Procurement Works
A simple procurement process with clear ownership. We focus on speed, accuracy, and predictable delivery across Singapore and APAC.
1) Requirements
- Confirm model, spec, and quantity
- Agree delivery locations and deadlines
- Align on standards and approved device lists
2) Quotation and options
- Provide pricing and lead times in SGD
- Offer alternatives if stock is constrained
- Confirm warranty terms and coverage
3) Ordering and coordination
- Place orders with OEMs and distributors
- Track shipments and manage delivery schedules
- Keep stakeholders updated on changes
4) Delivery and deployment support
- Delivery to offices or end users
- Optional staging and configuration support
- Asset tagging and handover documentation
5) Warranty and aftercare
- DOA handling and replacements
- RMA management and escalation with vendors
- Tracking of warranty expiry and renewals
6) Lifecycle planning
- Refresh cycles and standardisation
- Spare strategy for critical user groups
- Budget planning for predictable replacements
What We Procure
Business IT procurement across devices, infrastructure and licences. We can work to your approved standards, or help you define them.
End-user devices
- Laptops, desktops and workstations
- Monitors, docks, accessories and peripherals
- Mobile devices and tablets (where required)
Network and infrastructure
- Firewalls, switches and Wi-Fi access points
- Servers, storage and backup hardware
- Cabling components and comms room essentials
Software and licensing
- Microsoft 365 and productivity licences
- Security tools and endpoint protection
- Renewals tracking and licence true-ups
Meeting room and AV equipment
- Displays, cameras, audio, and collaboration kit
- Room booking panels and control devices
- Rollout coordination across multiple rooms
Regional APAC sourcing
- Procurement options across Singapore and wider APAC
- Delivery coordination across multiple sites
- Clear documentation for cross-border fulfilment
Standards and refresh cycles
- Approved device lists and consistent builds
- Refresh planning to avoid surprise failures
- Asset tracking support (where required)
Why PTS for IT Procurement
Procurement is only “done” when the equipment is delivered, working, and supportable. We focus on outcomes, not just purchasing.
One accountable partner
- Single point of contact for quotes, ordering and delivery
- Reduced admin load on internal teams
- Clear ownership when issues happen
Better lead-time management
- Realistic ETAs and proactive updates
- Alternative options when stock is constrained
- Coordinated multi-site delivery
Warranty and RMA handling
- DOA replacements and vendor escalation
- RMA tracking so nothing disappears into a black hole
- Renewals and warranty expiry visibility
Vendor-neutral advice
- Procurement aligned to standards, not preferences
- Right-sizing to avoid overspend
- Consistency across regional offices
Procurement that supports IT operations
- Device standards that reduce support tickets
- Deployment-ready handover where required
- Lifecycle planning for predictable refresh
Singapore base, regional delivery
- Local support and practical on-the-ground delivery
- GST-compliant invoicing and documentation (9% GST; no general import duty on most IT equipment)
- Experience with wider APAC fulfilment, and group capability for China through our Hong Kong and Shanghai offices
IT Procurement Categories & Brands
We supply business-grade technology for organisations in Singapore and APAC. We are vendor-neutral and procure to your standards, combining sourcing, licensing, warranty handling, and logistics into one streamlined IT procurement service.
End-user devices
Business laptops, desktops, monitors and peripherals, with standardised builds for regional teams.
Common brands:
- Lenovo
- HP
- Dell
- Apple
- Microsoft (Surface)
- LG
- Samsung
- ASUS
- Acer
Networking and security
Switching, Wi-Fi and firewall platforms to support secure, scalable multi-site environments.
Common brands:
- Cisco
- Cisco Meraki
- Fortinet
- Aruba (HPE)
- Juniper Networks
- Palo Alto Networks
- Check Point
- SonicWall
- Ubiquiti
AV and collaboration
Meeting room, conferencing and display solutions, including Teams Rooms and Zoom Rooms deployments.
Common brands:
- Poly
- Logitech
- Yealink
- Crestron
- Extron
- AMX
- Barco
- Samsung (commercial)
- LG (commercial)
- Epson
- Shure
- Biamp
- Bose Professional
- Sennheiser
- ClearOne
Teams Rooms and Zoom Rooms hardware varies by room type and availability.
Power, racks and infrastructure accessories
UPS, PDUs, racks and structured cabling components to keep comms rooms tidy, resilient and serviceable.
Common brands:
- APC (Schneider Electric)
- Eaton
- Vertiv
- Raritan
- Tripp Lite
- Panduit
- Legrand
- Chatsworth (CPI)
- Middle Atlantic
- Black Box
- Corning
- StarTech
Servers, storage and virtualisation
Rack servers, SAN/NAS and HCI platforms, plus backup tooling for on-prem and hybrid environments.
Common brands:
- HPE
- Dell
- Lenovo ThinkSystem
- Cisco UCS
- Supermicro
- NetApp
- Synology
- QNAP
- Nutanix
- VMware
- Veeam
Software licensing and subscriptions
Business software, SaaS and cloud subscriptions, with renewals and licence management.
Common platforms:
- Microsoft 365
- Google Workspace
- Adobe
- Autodesk
- Zoom
- Microsoft Teams Rooms licensing
- VMware licensing
- Veeam licensing
- Fortinet security subscriptions
- Palo Alto Networks subscriptions
For China sourcing and cross-border fulfilment, our group operates offices in Hong Kong and Shanghai — contact us to discuss regional requirements. Related reading: Managed IT services in Singapore.