Vendor-neutral sourcing, Singapore and APAC fulfilment, and full lifecycle management
PTS simplifies business IT procurement across Singapore and APAC. We source hardware and software, manage shipping and delivery, and handle warranties and renewals, so your teams get the right kit without delays or admin overhead.
From standard laptop builds to large rollouts, we provide one accountable procurement channel with consistent pricing, clear documentation, and regional logistics experience.
What is IT procurement as a service?
IT procurement as a service means one partner handles the whole purchasing cycle — sourcing, quoting, ordering, delivery, warranty registration and lifecycle planning — rather than just selling you hardware. You set the standards; we benchmark pricing across vendors, manage logistics across Singapore and APAC, and stay accountable until the equipment is delivered and working.
Because we are vendor-neutral, recommendations follow your approved standards rather than a reseller margin. All hardware is sourced through authorised OEMs and distributors, and quotes are priced in SGD with GST-compliant documentation. Procurement is available standalone — no PTS support contract required — and for regional offices our group capability in Hong Kong and Shanghai covers cross-border fulfilment.
IT Procurement-as-a-Service
Procurement that goes beyond purchasing. We combine sourcing, regional logistics and lifecycle support so procurement stays predictable.
Vendor-neutral sourcing
- Approved device lists and standard builds
- Multi-quote benchmarking and cost control
- Single point of contact across OEMs and distributors
Singapore and APAC fulfilment
- Regional sourcing options across Singapore and wider APAC
- Local GST, import and delivery considerations
- Coordinated delivery to multiple offices
Lifecycle and warranty handling
- Warranty registration, DOA and RMA management
- Advance replacement coordination where available
- Refresh planning and spares strategy
How IT Procurement Works
A simple procurement process with clear ownership. We focus on speed, accuracy, and predictable delivery across Singapore and APAC.
1) Requirements
- Confirm model, spec, and quantity
- Agree delivery locations and deadlines
- Align on standards and approved device lists
2) Quotation and options
- Provide pricing and lead times in SGD
- Offer alternatives if stock is constrained
- Confirm warranty terms and coverage
3) Ordering and coordination
- Place orders with OEMs and distributors
- Track shipments and manage delivery schedules
- Keep stakeholders updated on changes
4) Delivery and deployment support
- Delivery to offices or end users
- Optional staging and configuration support
- Asset tagging and handover documentation
5) Warranty and aftercare
- DOA handling and replacements
- RMA management and escalation with vendors
- Tracking of warranty expiry and renewals
6) Lifecycle planning
- Refresh cycles and standardisation
- Spare strategy for critical user groups
- Budget planning for predictable replacements
What We Procure
Business IT procurement across devices, infrastructure and licences. We can work to your approved standards, or help you define them.
End-user devices
- Laptops, desktops and workstations
- Monitors, docks, accessories and peripherals
- Mobile devices and tablets (where required)
Network and infrastructure
- Firewalls, switches and Wi-Fi access points
- Servers, storage and backup hardware
- Cabling components and comms room essentials
Software and licensing
- Microsoft 365 and productivity licences
- Security tools and endpoint protection
- Renewals tracking and licence true-ups
Meeting room and AV equipment
- Displays, cameras, audio, and collaboration kit
- Room booking panels and control devices
- Rollout coordination across multiple rooms
Regional APAC sourcing
- Procurement options across Singapore and wider APAC
- Delivery coordination across multiple sites
- Clear documentation for cross-border fulfilment
Standards and refresh cycles
- Approved device lists and consistent builds
- Refresh planning to avoid surprise failures
- Asset tracking support (where required)
Why PTS for IT Procurement
Procurement is only “done” when the equipment is delivered, working, and supportable. We focus on outcomes, not just purchasing.
One accountable partner
- Single point of contact for quotes, ordering and delivery
- Reduced admin load on internal teams
- Clear ownership when issues happen
Better lead-time management
- Realistic ETAs and proactive updates
- Alternative options when stock is constrained
- Coordinated multi-site delivery
Warranty and RMA handling
- DOA replacements and vendor escalation
- RMA tracking so nothing disappears into a black hole
- Renewals and warranty expiry visibility
Vendor-neutral advice
- Procurement aligned to standards, not preferences
- Right-sizing to avoid overspend
- Consistency across regional offices
Procurement that supports IT operations
- Device standards that reduce support tickets
- Deployment-ready handover where required
- Lifecycle planning for predictable refresh
Singapore base, regional delivery
- Local support and practical on-the-ground delivery
- GST-compliant invoicing and documentation (9% GST; no general import duty on most IT equipment)
- Experience with wider APAC fulfilment, and group capability for China through our Hong Kong and Shanghai offices
IT Procurement Categories & Brands
We supply business-grade technology for organisations in Singapore and APAC. We are vendor-neutral and procure to your standards, combining sourcing, licensing, warranty handling, and logistics into one streamlined IT procurement service.
End-user devices
Business laptops, desktops, monitors and peripherals, with standardised builds for regional teams.
- Lenovo
- HP
- Dell
- Apple
- Microsoft (Surface)
- LG
- Samsung
- ASUS
- Acer
Networking and security
Switching, Wi-Fi and firewall platforms to support secure, scalable multi-site environments.
- Cisco
- Cisco Meraki
- Fortinet
- Aruba (HPE)
- Juniper Networks
- Palo Alto Networks
- Check Point
- SonicWall
- Ubiquiti
AV and collaboration
Meeting room, conferencing and display solutions, including Teams Rooms and Zoom Rooms deployments.
- Poly
- Logitech
- Yealink
- Crestron
- Extron
- AMX
- Barco
- Samsung (commercial)
- LG (commercial)
- Epson
- Shure
- Biamp
- Bose Professional
- Sennheiser
- ClearOne
Power, racks and infrastructure accessories
UPS, PDUs, racks and structured cabling components to keep comms rooms tidy, resilient and serviceable.
- APC (Schneider Electric)
- Eaton
- Vertiv
- Raritan
- Tripp Lite
- Panduit
- Legrand
- Chatsworth (CPI)
- Middle Atlantic
- Black Box
- Corning
- StarTech
Servers, storage and virtualisation
Rack servers, SAN/NAS and HCI platforms, plus backup tooling for on-prem and hybrid environments.
- HPE
- Dell
- Lenovo ThinkSystem
- Cisco UCS
- Supermicro
- NetApp
- Synology
- QNAP
- Nutanix
- VMware
- Veeam
Software licensing and subscriptions
Business software, SaaS and cloud subscriptions, with renewals and licence management.
- Microsoft 365
- Google Workspace
- Adobe
- Autodesk
- Zoom
- Microsoft Teams Rooms licensing
- VMware licensing
- Veeam licensing
- Fortinet security subscriptions
- Palo Alto Networks subscriptions
Common brands:
Common brands:
Common brands:
Teams Rooms and Zoom Rooms hardware varies by room type and availability.
Common brands:
Common brands:
Common platforms:
IT procurement FAQs
Are you an authorised reseller or do you source grey market?
We source through authorised OEMs and distributors. All hardware is sourced through official channels, with proper warranty terms and coverage confirmed at the time of quoting. Grey-market or parallel-import stock is not something we use.
Do your quotes include Singapore GST?
Yes. We provide GST-compliant invoicing and documentation. Our quotes are priced in SGD and include local GST (currently 9%) where applicable. Singapore imposes no general import duty on most IT equipment, which we factor into our regional sourcing approach.
Can you procure for our Hong Kong or Mainland China offices?
Yes. We handle regional APAC sourcing with coordinated delivery across multiple sites. For China sourcing specifically, our group operates offices in Hong Kong and Shanghai, which gives us direct capability for cross-border fulfilment — contact us to discuss your regional requirements.
Do you handle warranty registration and returns?
Yes. Warranty registration, DOA handling, and RMA management are included in our procurement process. We track warranty expiry and renewals, coordinate advance replacements where available, and escalate with vendors so issues do not stall in a queue.
Do we need a PTS support contract to use procurement?
No. Procurement is available as a standalone service. We combine sourcing, regional logistics, and lifecycle support in one channel, and can work to your approved device standards or help you define them — independently of whether you use our managed IT support.
How much does IT procurement cost in Singapore?
There’s no rate card, because pricing is per quote: it depends on the models, specifications and quantities you need, current vendor and distributor pricing, and stock availability. Quotes are priced in SGD, include GST where applicable, and confirm warranty terms and lead times up front. Tell us the requirement and delivery locations, and we return a written quotation — typically within a couple of business days — with alternatives offered if stock is constrained.
How fast can you quote and deliver in Singapore?
We confirm pricing, lead times, and stock availability per quote, as these vary by product and vendor. We proactively offer alternatives when stock is constrained, and provide realistic ETAs with updates throughout the order. Delivery to Singapore offices can be coordinated as part of the same engagement.
For China sourcing and cross-border fulfilment, our group operates offices in Hong Kong and Shanghai — contact us to discuss regional requirements. Related reading: Managed IT services in Singapore, our guide to IT procurement in Singapore — how to buy the right technology, and Windows 10 end of support — planning the hardware refresh.