Ben Fox
Managing Director & Owner, PTS Managed Services
Ben Fox is the Managing Director and owner of PTS Managed Services, the team bringing PTS's Asia-proven managed IT support to the Singapore market. PTS has been trading since 2001, and Ben has spent more than 25 years delivering managed IT support, cloud and procurement for businesses operating across Singapore, Hong Kong, Mainland China and the wider APAC region.
Areas of expertise
Ben writes and advises on the practical realities of running IT for businesses in Singapore and across APAC. His core areas:
- Managed IT services and helpdesk operations for Singapore offices and regional headquarters
- Microsoft 365 and Azure adoption — tenant setup, migration and security for growing businesses
- IT procurement across Singapore and APAC — vendor selection, cross-border logistics and GST-compliant invoicing
- Business Wi-Fi and network design for offices and multi-site organisations
- Cross-border IT for multinationals with operations in Hong Kong and Mainland China, delivered through the wider PTS group
Credentials
- Managing Director, PTS Managed Services — since founding
- PTS holds ISO/IEC 27001 certification for information security management
- PTS services are aligned to ISO/IEC 20000 IT service management
- British-owned company with on-the-ground engineering teams in Singapore, Hong Kong and Shanghai
Get in touch
For client questions, partnership enquiries or media requests, contact hello@ptsconsulting.com.hk, connect via LinkedIn, or use the contact form.
Articles by Ben Fox
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13 Jun 2026 · cloud
Is Microsoft 365 Copilot Worth It for SMEs? A 2026 Guide
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13 Jun 2026 · cloud
Microsoft 365 Business Premium vs E3 vs E5: Which Licence Do You Need? (2026)
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1 May 2026 · wifi
Business Wi-Fi Problems: Causes and Fixes
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28 Apr 2026 · it-support
Windows 10 End of Support: Singapore Business Guide
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7 Mar 2026 · it-procurement
IT Procurement in Singapore: Buying the Right Tech
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7 Mar 2026 · it-support
IT Support in Singapore: A Business Guide
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25 Jul 2025 · cloud
Microsoft Teams Migration Checklist
Talk to PTS
Have a question for Ben or the PTS team? We will come back with a practical, costed proposal.
Request a proposalPractical, costed proposal · No obligation